Ordering

How do I place an order?

Choose your design, select the size and colour on the product page, add it to your cart, then go to checkout. You will see the full price, shipping cost and total before you pay.

Can I change or cancel my order?

Because every shirt is printed to order, we can only change or cancel while the order is still in the queue. Email us as soon as possible with your order number. Once printing has started we cannot change the size, colour or design.

I did not get an order confirmation email.

Check your spam folder first. If it is not there, the email address may have been mistyped at checkout — contact us and we will resend it.

Sizing & products

How do the sizes run?

Size details for each product are listed on that product’s page. Please check the measurements there before ordering, as sizing can differ between shirt styles.

What are the shirts made of?

Material and print details are listed on each product page. If a detail you need is missing, contact us before ordering and we will confirm it.

How should I wash it?

Wash inside out, cold, and tumble dry low. Avoid ironing directly on the print.

Payment

Which payment methods do you accept?

The payment methods available to you are shown at checkout. We do not accept payment by any method that is not offered there.

Is my payment information safe?

Checkout is encrypted with HTTPS and payment is processed by our payment provider. Card numbers are never stored on this website.

Which currency are prices in?

All prices on this site are in US dollars (USD).

Shipping & tracking

How long until my order arrives?

Production takes a few days, then transit time is added on top. Current estimates are on the Shipping & Delivery page.

Do you ship internationally?

Destinations we ship to are listed on the Shipping & Delivery page. Import duties or taxes charged by your country are not included in our prices.

Where is my tracking number?

When your parcel leaves the print facility we email you a shipping confirmation. Tracking can take a day or two to start updating after that email arrives.

Returns & refunds

Can I return something?

Yes — the return window, what is eligible and what is excluded are set out on the Returns & Refunds page.

My item arrived damaged or the wrong item came.

Email us within 30 days of delivery with your order number and a photo of the item and the shipping label. We will replace it or refund it at no cost to you.

When will I see my refund?

Approved refunds go back to the original payment method. Timing is on the Returns & Refunds page.

Still stuck?

Use the form on our Contact Us page and include your order number.